Friday, October 8, 2010

Everyone's a Critic

When it comes to criticism I welcome it as long as it is constructive. There's nothing worse than hearing that someone is dissatisfied with a service or product, but not knowing why. Things can't be fixed if you don't know that its broken.

I pride myself in providing a great service for children. I will always go the extra mile to help a child and please a parent. I wouldn't have been in business for 18 years if I didn't have this philosophy.

I believe there are some people who think by putting their child in a program that their child will be a new and improved child. When their child is not successful all the rationalizations emerge like: "you don't understand my child or he is a boy, he can't help it." I am led to believe that these excuses have created the problem.

Rationalizations do not help children succeed. Blaming others for a child's lack of success in a program does not help the child. What will help is to admit there is a problem and work toward it's resolution.

I will continue to provide excellent programs for children and welcome criticism. Working together with patents to help children succeed.


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Tuesday, March 2, 2010

Constructive Comments always Welcome

We do everything in our power to create the greatest camp experience possible at Camp Kahuna. If you have any suggestions of how we can improve of service please let us know.

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Monday, February 15, 2010

Staffing

I am very fortunate to have such an amazing staff. They were originally Kids 4 Kids members, but have evolved into my summer staff. The problem I am having this summer is that I have 20 individuals applying for a position, but can only feasibly pay 10. I have actually had people from the UK applying for a position. I am hoping some of my leaders will be happy with part time positions.


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